Talent Ops Specialist

Meet Siena

Siena is the Agent of Record for consumer brands. One agent that owns the entire customer journey, running on a shared intelligence layer no point tool can replicate.

Consumer brands run ten or more disconnected tools to manage their customers. We collapse that stack into a single agent. It started with support, the hardest surface a brand has, and it expands from there: Shopping Agent, Social Agent, Siena working alongside a brand's own operators. One agent across every surface, with shared memory, shared context, and shared tools.

Hundreds of brands already run real customer volume on Siena in production. This is built, working, and growing, and we are racing to build what comes next.

The team

We are a small, fully distributed, global team. We have built leverage into how we work, which is what lets a team this size move at the speed we do.

We hire athletes. Everyone here owns real outcomes, defaults to writing over meetings, communicates with directness, and acts the moment they see something worth acting on. Low ego, high standards, fast clock.

If you want to own real problems rather than close tickets, keep reading.

The Role
Hiring at Siena is moving fast, and it's about to move faster. So we’re looking for the next athlete to join our Talent Ops team.

You'll own the candidate's first experience of Siena end to end: triage, first screen, feedback, follow-through. You're accountable for the quality and experience of everyone who makes it through your part of the process, as well as the experience of the ones who don't.

Recruiting at Siena is owned, not handed off. You'll stay close to the candidate, close to the Talent Ops Manager, and close to the tools that run the work, so nothing gets lost between hand-offs.

What you'll own

• Inbound triage and first-round screens across our highest-volume and highest-stakes roles

• Every candidate's answer, on time. This is the standard the function is built around.

• Scheduling and logistics across a growing slate of live roles

• Ashby, kept immaculate. Pipelines, notes, statuses, always current. If it's not clean in Ashby, it didn't happen.

• AI in your workflow. Claude and tools like it aren't optional; you use them to run the work, not just draft an email

• Occasional sourcing support when volume calls for it. Outbound stays with the Talent Ops